Learn to run a KPT retrospective with concrete events, useful practices, small owned experiments, and a follow-up that examines what actually changed.
KPT stands for Keep, Problem, and Try: practices to continue, problems observed, and changes to test. Its useful output is an executable experiment beyond three filled columns.
Describe events and conditions rather than judging people. Add an owner and review date to the change, then examine its result.
JaSST material presents KPT around continuation, problems, and subsequent trials. (JaSST 2019: Review and KPT materials) Record the practice and context for Keep, and the event and impact for Problem.
Use actual events such as supplying review material early or returning a request with missing data. Keep uncertain causes labeled as assumptions.
Turn improve coordination into an action such as agreeing required fields and a sharing date. Check the owner’s capacity and authority.
Limit experiments to relevant questions. A useful Keep practice can also be tested in another context.
Review the change in the problem alongside execution. If the result is unclear, revise the test conditions or measures.
A missing explanation in public instructions can become a Try item, with a website update owner and defined content.
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A: No. Retain useful practices and their conditions for potential reuse.
A: Choose a number the team can execute and assess with available capacity.
A: Yes. Record the event and impact; investigation can become the next action.
A: Review execution and conditions, then revise the response or responsibilities.
Describe whose problem your business supports and how
Explain pet grooming acceptance and appointment steps online
Restaurant Group Booking Pages: Explain Capacity, Courses, and Confirmation
A piano teacher’s website should explain lessons and practice arrangements
Give website visitors concrete comparison criteria beyond price
