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Decide Which Work to Reduce while Preserving Necessary Information and Roles

Summary

Learn to reduce work by identifying its users and purposes, preserving necessary records, testing frequency changes, and assessing quality and effort.

Published

Review Work against the Information and Roles It Supports

Before reducing work, identify the information used and necessary roles. Removing a busy process can also remove essential decision or safety information.

Trial changes to frequency or method and assess quality and effort in the remaining work.

Identify Users and Purposes of Recurring Work

Identify readers, decisions, and retention purposes for recurring materials. Atlassian provides a meeting audit for possible asynchronous alternatives. (Atlassian: Audit team meetings)

Distinguish unused information from records that require retention.

Trial Frequency and Method Changes

Before changing daily updates to weekly ones, assess when information is needed. Keep another route for time-sensitive work.

Define ownership and restart criteria when pausing a process.

Compare Quality and Effort after the Change

Record effort, decision delays, and additional questions. Restore necessary information in an appropriate format.

Keep public information focused on what readers currently use.

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Frequently asked questions

Q: Should all demanding processes be removed?

A: Assess their necessary roles and information.

Q: Should retained records be removed too?

A: Distinguish retention from everyday reading.

Q: What should frequency changes measure?

A: Decision delays and additional questions.

Q: What if removed information was needed?

A: Restore it in a purpose-appropriate format.

Sources

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