Select Participants by the Roles the Decision Requires
Choose meeting participants from decision authority, relevant knowledge, and affected responsibilities. A smaller group still needs the information required for a sound decision.
Distinguish live participation from receiving the outcome. There is no universal headcount that suits every meeting.
Identify the Decision Maker and Contributors
For a new intake process, include decision authority and knowledge of current operations. Seek participation or advance input from technical experts when feasibility matters.
DACI distinguishes approvers from contributors. (Atlassian: DACI)
Affected staff can contribute concerns and exceptions before the meeting. A small decision group still needs relevant perspectives.
When a representative attends, clarify delegated authority and issues that need consultation afterward.
Plan How Non-Attendees Receive the Outcome
Share the decision, reason, affected work, and effective date. Give people whose tasks change the information they need beyond a general transcript.
Reflect externally relevant changes on the service website, focusing on user conditions rather than internal attendance records.
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