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Create and hand over a neighbourhood association website

Summary

Create a neighbourhood association website with public event notices, separate member communications, documented editing access, and a clear handover process.

Published

Decide public content and editor handover before building

A neighbourhood association site may serve people learning about activities and residents receiving notices. Distinguish public information from member-only communications.

Document editors, approvals, and access transfers so maintenance continues after committee changes. Avoid keeping the only copy of content on one person’s device.

Publish events and an appropriate contact channel

Publish activities, event dates, meeting places, and participation instructions. Use exact dates and remove misleading invitations once registration closes.

Use an organisation-managed contact channel. Do not copy membership lists, individual consultations, or address records directly onto public pages.

Decide publication scope and approval

Check publication permission and identifiable people in event photographs. Deliver member-only messages through a separate communication method.

Record authors, approvers, and change dates. GOV.UK guidance describes reviewing outdated content for revision or removal; use a similar review for expired events. (GOV.UK: Manage existing content)

Transfer editing access when the committee changes

Document the editor location, content storage, contract owner, and update steps. Transfer access through the publishing service’s account controls and keep passwords out of public content.

Have the new editor try publishing a changed event date. Review unnecessary former-editor access and appoint a backup.

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Frequently asked questions

Q: Should I publish the membership list?

A: Keep it off public pages. Use a separate restricted method for records needed in member communications.

Q: Does the website replace printed notices?

A: Choose channels according to residents’ needs and retain a way to reach people who do not use the site.

Q: Should event pages be deleted afterwards?

A: Mark archived events as finished and keep registration instructions consistent with current acceptance.

Q: What should a handover test cover?

A: Have the new editor publish date and contact changes and review contract ownership and access transfer.

Sources

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