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Serve branded searches and read their performance records

Summary

Serve branded searches with consistent names, current service information, and clear contacts, then read impressions and clicks separately from enquiries.

Published

Align official names with routes to current services

A branded search uses a specific company, product, or shop name. People may be seeking prices, addresses, or contacts.

Searching a known name does not establish a purchase. Use consistent naming and clear routes to current work and acceptance information.

Compare names, services, and contacts

Compare official names and URLs across the website, social profiles, and materials. Explain current names and contacts for people using older names.

Publish services, fees, location, and contacts alongside the name, using actual business facts to distinguish similarly named organisations.

Read impressions and clicks by query

Search Console reports query data, impressions, and clicks and defines CTR as clicks divided by impressions. (Google Search Console: Performance report)

Review name-containing terms over comparable periods and units. Counts of impressions or clicks do not represent all people aware of a name.

Assess search records separately from enquiries

Count branded-search records separately from enquiries and purchases. Log publications and announcements without attributing every change to one event.

Test finding prices and contacts after a name search and revise unclear labels or explanations.

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Frequently asked questions

Q: Does a branded search imply purchase?

A: It may seek an address or price; assess purchases separately.

Q: Should names be consistent?

A: Compare official names and URLs and guide older names to current information.

Q: What is CTR?

A: Clicks divided by impressions; review comparison periods and units too.

Q: Are clicks the number of aware people?

A: Counts and people are different units, and clicks do not measure total awareness.

Sources

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