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Compare freelance and agency website teams by responsibilities

Summary

Compare freelancers and agencies using equivalent scope, named responsibilities, availability, editing access, launch tests, and post-launch support.

Published

Evaluate a website supplier by actual responsibility, not organisation type

Give freelancers and agencies equivalent copy, pages, functionality, testing, and maintenance scope. Organisation type alone does not establish capacity or included support.

Identify who communicates, builds, and supports the published site.

Read the scope behind quotes and examples

Compare relevant functionality and editing arrangements in examples. Ask which stages the supplier completed.

Request quantities, revisions, asset owners, and approvals in proposals. Explain price differences through the corresponding work.

Agree communication and absence arrangements

Agree contacts, response estimates, and meetings. Ask how absences affect schedules and fault reports.

Name an internal approval contact too. Use explanations and practical editing to assess the working process.

Include testing and handover

Test layouts, contacts, and forms, including keyboard access. (W3C — Easy Checks)

Handover should cover access, instructions, and support fees. Let your editor try a price update and define the boundary between internal work and supplier support.

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Frequently asked questions

Q: Are freelancers always cheaper?

A: Compare equivalent scope and ongoing costs.

Q: Do agencies always include maintenance?

A: Read the included support and extra fees.

Q: What if staff change?

A: Agree documentation, approvals, and communication handover.

Q: Can we edit internally?

A: Test supported items, operations, and access before handover.

Sources

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