Evaluate a website supplier by actual responsibility, not organisation type
Give freelancers and agencies equivalent copy, pages, functionality, testing, and maintenance scope. Organisation type alone does not establish capacity or included support.
Identify who communicates, builds, and supports the published site.
Read the scope behind quotes and examples
Compare relevant functionality and editing arrangements in examples. Ask which stages the supplier completed.
Request quantities, revisions, asset owners, and approvals in proposals. Explain price differences through the corresponding work.
Agree communication and absence arrangements
Agree contacts, response estimates, and meetings. Ask how absences affect schedules and fault reports.
Name an internal approval contact too. Use explanations and practical editing to assess the working process.
Include testing and handover
Test layouts, contacts, and forms, including keyboard access. (W3C — Easy Checks)
Handover should cover access, instructions, and support fees. Let your editor try a price update and define the boundary between internal work and supplier support.
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