Investigate Non-Purchase Reasons before Cutting Prices
When an expensive offer sells poorly, investigate price, explanation, and task fit. Limited response alone does not identify a single cause.
An unknown product and an understood but declined offer require different investigations. Trace the purchase process to decide what to change.
Investigate Exposure and the Explanation People Read
Assess whether the page reaches people with the relevant need and whether they read scope and included work.
GOV.UK explains investigating actual experiences through interviews. (GOV.UK: In-depth interviews) Ask non-buyers about their circumstances.
Compare Needed Work with Included Scope
Compare required deliverables with included scope. More features may not help when the task differs.
Investigate budget, timing, and reasons for choosing alternatives alongside price.
Review Explanation, Scope, and Price Separately
After revising missing information, record enquiry and purchase changes with dates and published prices.
For a discount trial, calculate costs and capacity to assess sustainability.
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