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Gather Information for Work by Connecting Questions, Primary Sources, and Tests

Summary

Learn to gather information around work questions, primary sources, dates and scope, distinct observations and interpretations, and practical tests.

Published

Connect Information Gathering to a Work Question and Practical Test

Connect information gathering to a defined work question, primary evidence, and a practical test. More articles or videos do not automatically create better evidence.

Use provider sources for specifications, papers for research, and actual experiences for use, separating findings from interpretations.

Define the Decision and Relevant Sources

For a tool decision, ask about required operations, subscription plans, and user permissions. Check update dates and scope.

Record the URL, date, and answered question. Repeated claims across sources do not independently establish reliability.

Distinguish Observations from Interpretations

GOV.UK’s research analysis turns observations into findings. (GOV.UK: Analysing research) Distinguish an observed interruption during input from a hypothesis about missing instructions.

Turn Unverified Points into the Next Question

Test whether the issue concerns functionality or misunderstood operations.

Apply Information to One Task and Update It

Record the task performed with the information and its result. Recheck original sources and public guidance when specifications change.

Use collected evidence in the work requiring an answer alongside saving it.

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Frequently asked questions

Q: Is more information always better?

A: Assess its connection to questions, evidence, and actual work.

Q: Where should specifications be checked?

A: Provider sources with plans, permissions, and update dates.

Q: Are observations and interpretations equivalent?

A: Distinguish events from causal hypotheses.

Q: What follows collection?

A: Apply it to one task and record results and open questions.

Sources

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