Make Room to Compare Dissent and Evidence before Agreement
Groupthink describes consensus pressure that interferes with evaluating alternatives. Friendly relationships alone do not establish it.
Silence and agreement are different outcomes. Record alternatives and open questions and identify the decision owner.
Distinguish Silence from Agreement when Gathering Options
The APA dictionary includes self-censorship and interpersonal pressure in groupthink. (APA Dictionary: Groupthink) Avoid counting non-participation as approval.
Provide individual time to write options and concerns.
Compare Evidence and Unanswered Questions
Compare supporting material and objections alongside the proposer’s role. Mark unknown values and their scope.
Record Alternatives Considered
Retain rejected options and reasons for later review as information changes.
Record the Decision and Review Point
Record decision ownership, delivery owners, and review dates. Keep participation available to people who raised objections.
Align public project descriptions with actual decisions and schedules.
For a pricing meeting, participants can record estimates and concerns before seeing the proposed price. Investigate reasoning and included costs when alternatives differ. The purpose is better evidence alongside the number of objections.
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