Review discovery and enquiries as separate stages
Plan publication separately from discovery through search, social posts, advertising, and referrals. Connect each route with relevant service information.
More visits do not necessarily create more enquiries. Review the explanation and delivery process too.
Give each traffic source a relevant destination
Link location announcements to dates and directions and service posts to scope and pricing. Correct mismatches between announcements and destinations.
Search engine optimisation, or SEO, helps search engines understand content. (Google Search Central — SEO Starter Guide) Publication alone does not determine ranking.
Track visits, submissions, and orders separately
Define measurement units, period, and duplicate handling. Distinguish visits, submissions, received messages, and orders, including staff records for phone or email.
A click count is not automatically a count of people enquiring.
Correct the failure at its actual stage
Review routes for low traffic, scope and prices for unclear enquiries, and notifications for delivery failures.
Log changes and compare consistent periods and measurement methods without assuming a brief fluctuation proves causation.
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