Update copy and enquiry instructions when operations change
Maintenance keeps actual services, prices, and contacts accurate as well as publishing news. Connect decisions with editing responsibilities.
Age alone is not a deletion criterion. Review usefulness and accuracy before revising, retaining, or closing content.
List pages affected by a change
Map changes across services, FAQs, images, and automatic replies and update them together.
A news post should not leave the original guide inaccurate. Distinguish current and future effective dates.
Review usefulness and expiry
Review usefulness and findability and decide whether to change or retire content. (GOV.UK — Manage existing content)
Date closed events or recruitment and update their routes. Revise guides against evidence and specifications and date substantive changes.
Leave a usable maintenance handover
Hand over owners, access, instructions, and change records. Log failures with URLs and retest results.
Repair explanations revealed by enquiries. Keep the needed information current instead of treating daily posting as the measure of upkeep.
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