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Investigate Product-Market Fit through Use, Retention, and Market Reach

Summary

Learn to investigate product-market fit through users’ actual tasks, retention by starting period, reasons for departure, wider demand, and delivery costs.

Published

Assess Product-Market Fit through Use, Retention, and Market Reach

Product-market fit, or PMF, describes a product serving meaningful market needs. Investigate initial use, reasons for retention, and the wider market.

Registrations alone do not establish usefulness. Compare user behavior and experiences with delivery costs.

Understand the Tasks of Returning Users

Ask returning users which task makes the product necessary. a16z distinguishes fit with early users from wider market opportunity. (a16z: Product-user fit and product-market fit)

Evaluate frequency against the task: monthly work need not imply daily product use.

Follow Users Who Started in the Same Period

Follow continued use by starting month. State the use definition and period, avoiding broad claims from small groups.

Ask Why Use Ended

Investigate task completion, price, missing capabilities, and other actual circumstances.

Investigate Similar Users and Delivery Costs

Research current methods and needs among people with similar tasks. Record explanation and delivery costs for new users.

Assess reach separately from sustainable operation and continue research and improvement.

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Frequently asked questions

Q: What does PMF stand for?

A: Product-market fit: alignment between a product and market needs.

Q: Do registrations establish PMF?

A: Investigate use, retention reasons, and task fit.

Q: Must the product be used daily?

A: Assess use against the natural frequency of the task.

Q: Are satisfied early users sufficient?

A: Investigate the wider market and delivery costs too.

Sources

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